Specific service request
Start with the exact situation.
Equipment location and network integration is handled as part of 4G/5G Internet & Backup Solutions. 4G and 5G internet or backup connectivity planning using lawful carrier services, suitable routers and property network integration. This page keeps that request separate from the other service options so the first conversation can focus on the relevant property, equipment and symptoms.
What needs to be checked
The following factors help determine whether this request is an equipment, access, cabling, signal, network or configuration matter.
Carrier service first
Availability, performance and supplied equipment depend on the chosen carrier, plan and conditions at the address.
Lawful coverage equipment
Mobile phone boosters are prohibited. Any cellular repeater pathway requires carrier authorisation and compliant equipment.
What to include with your enquiry
Provide the details below together with a plain description of this specific request.