Specific service request
Start with the exact situation.
Dish alignment and reception investigation is handled as part of Foxtel Satellite Dish Installation & Alignment. Customer-side satellite dish installation and alignment enquiries for Foxtel equipment, mounting and in-premises connection planning. This page keeps that request separate from the other service options so the first conversation can focus on the relevant property, equipment and symptoms.
What needs to be checked
The following factors help determine whether this request is an equipment, access, cabling, signal, network or configuration matter.
Provider responsibility
Account activation, supplied boxes, service eligibility and provider-owned equipment remain subject to Foxtel support and terms.
Mounting and line of sight
Safe access, structural fixing, cable entry and a suitable satellite view need to be checked at the property.
What to include with your enquiry
Provide the details below together with a plain description of this specific request.