Specific service request
Start with the exact situation.
Scenes, schedules and voice-control planning is handled as part of Smart Lighting & Smart Devices. Smart lighting and connected device setup enquiries focused on compatible controls, useful routines and reliable everyday operation. This page keeps that request separate from the other service options so the first conversation can focus on the relevant property, equipment and symptoms.
What needs to be checked
The following factors help determine whether this request is an equipment, access, cabling, signal, network or configuration matter.
Electrical boundary
Any fixed electrical installation or modification must be completed within the appropriate licensed trade scope.
Manual control remains important
Everyday controls, guest use and recovery after a network or account issue should be considered with automation.
What to include with your enquiry
Provide the details below together with a plain description of this specific request.