Specific service request
Start with the exact situation.
Data points for workstations, televisions or access points is handled as part of Data Point Installation & Repair. Data point installation, fault finding and repair for wired devices, work areas, access points and network equipment. This page keeps that request separate from the other service options so the first conversation can focus on the relevant property, equipment and symptoms.
What needs to be checked
The following factors help determine whether this request is an equipment, access, cabling, signal, network or configuration matter.
Cable route
Wall, ceiling, floor and shared-building access determine the practical pathway between the network and endpoint.
Testing and labelling
Existing outlets should be identified and tested so a connection fault is not confused with a router or device problem.
What to include with your enquiry
Provide the details below together with a plain description of this specific request.